Policies

Booking:

  • Rates are based on occupancy of up to 4 guests.
  • Additional guests are $25/night (except for [a maximum of 2] children under the age of 5).
  • There is a 2-night booking minimum.
  • Rates are subject to applicable taxes.
  • We require a credit card number on booking; a deposit of 1/3 of the entire booking or 1 night’s stay (whichever is more) is payable by Visa or Mastercard over the phone.
  • Cancellation Policy: Full refund if cancellation is given by email one week prior to check-in date. Booking deposit is non-refundable if cancellation is less than one week prior to check-in. Less than 24 hours cancellation notice, entire stays’ fee is non-refundable.


Check-in
time is 4 p.m.  If you need baggage stored until the suite is ready, please call us at 604-817-1533.

Staying:

Adagio Guest House is a smoke-free and pet-free facility.  Smoking or evidence of pets will result in substantial cleaning fees.  Please, no shoes upstairs.

Check out:

Check out time is 11 a.m.

Your final invoice will be sent via email or post after checkout.

Linens:

In order to be environmentally responsible, we ask our guests to take fresh linens every 3 days, which are located in the hall linen closet.

Cleaning:

For parties staying 10+ nights, general cleaning services will be provided once a week (we will confirm the days with you at check-in).  A general cleaning includes vacuum/mop, and bathrooms.  Towels that need laundering should be left in the tub on the morning of the scheduled cleaning. Guests are responsible for doing their own dishes and a tidy kitchen (if not done, extra charges apply at a rate of $25/hour, minimum 1 hour fee).

Food:

For reasons of safety and cleanliness, deep-frying is not permitted.

Please take or discard any unused perishables.

Garbage/Recycling:

When garbage bags are full, please leave them well tied, at the corner of the house in the morning.  Rinse all cans/bottles and leave them in the bin under the sink.

Quiet time:

In respect for the downstairs tenants, please keep noise levels reasonable and observe quiet time between 10 p.m. and 8 a.m.

Damage/Theft:

In the unlikely event of damage or theft, credit card charges will be applied.

Liability clause: The owners cannot be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, inconvenience or distress, whether or not arising by the negligence of the owners and the Guests hereby waive any and all such liability.

© 2017 Adagio Guesthouse